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Privacy policy

How we collect, use and protect personal information when you visit our website or work with us.

LAST UPDATED · [Date]
Draft for legal review. Highlighted items need confirming before publication.

01Who we are

This policy explains how RightBPO Pvt Ltd (“WebsiteDesignLahore”, “we”, “us”) collects and uses personal information when you visit websitedesignlahore.com, contact us or work with us.

Registered address: Pak Arab Housing Scheme, Ferozpur Road, Lahore, Pakistan. Contact for privacy questions: info@rightbpo.com.

02Information we collect

Information you give us. When you use the contact form, the project brief, the newsletter sign-up or email us, we collect what you provide — usually your name, email, company, website, phone number if supplied, and details about your project.

Information collected automatically. Like most websites, we collect technical information such as IP address, browser type, pages visited and referring site, through server logs and analytics tools.

Client project information. When we work on your website, we may have access to data held in it. We process that data only to deliver the agreed service.

03How we use it

  • To reply to enquiries and prepare proposals.
  • To deliver and support the services you have engaged us for.
  • To send our newsletter, if you subscribed. You can unsubscribe at any time.
  • To understand how our website is used and improve it.
  • To meet legal, accounting and security obligations.

We do not sell your personal information.

Enquiry forms (contact and project briefs) are used only to respond to your enquiry. We send promotional email only if you have opted in separately; that choice is optional, is never pre-selected, and every promotional email includes an unsubscribe link. People whose contact details we hold without a record of marketing consent are not treated as opted in.

04Legal basis

We process personal information where you have given consent (for example, the newsletter), where it is necessary to take steps toward or perform a contract with you, where we have a legitimate interest in running and improving our business, or where the law requires it.

05Cookies and analytics

We use essential cookies to make the website work and, with your consent, analytics cookies to understand how it is used. You can change your choice at any time through Cookie Settings in the footer.

Optional analytics or session-recording technologies are not run before the required consent has been given.

Analytics provider(s): None at present.

06Who we share it with

We share information only with service providers who help us operate — for example hosting, email delivery, form handling and analytics — and only as needed for that purpose. Providers: [List key processors].

We may disclose information if required by law.

07How long we keep it

We keep enquiry and project information for as long as needed for the purpose it was collected and to meet legal and accounting requirements. Retention periods: [Confirm retention periods].

08Security

We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to reduce risk and act promptly on any incident.

09Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict use of your personal information, to object to processing, to withdraw consent and to request a copy of your data. To make a request, email info@rightbpo.com. We will respond within [Response period].

10Changes to this policy

We may update this policy. The date at the top shows when it last changed.

11Contact

Questions about this policy or your information: info@rightbpo.com or our contact page.

The terms that apply to our services are on the terms page.

Questions about your data?

Get in touch and we’ll answer them directly.

PRIVACY REQUESTS
  • ACCESS
    Request a copy
    Of the data we hold.
  • CORRECT
    Fix inaccuracies
    In your information.
  • DELETE
    Ask for removal
    Where the law allows.