Privacy policy
How we collect, use and protect personal information when you visit our website or work with us.
01Who we are
This policy explains how RightBPO Pvt Ltd (“WebsiteDesignLahore”, “we”, “us”) collects and uses personal information when you visit websitedesignlahore.com, contact us or work with us.
Registered address: Pak Arab Housing Scheme, Ferozpur Road, Lahore, Pakistan. Contact for privacy questions: info@rightbpo.com.
02Information we collect
Information you give us. When you use the contact form, the project brief, the newsletter sign-up or email us, we collect what you provide — usually your name, email, company, website, phone number if supplied, and details about your project.
Information collected automatically. Like most websites, we collect technical information such as IP address, browser type, pages visited and referring site, through server logs and analytics tools.
Client project information. When we work on your website, we may have access to data held in it. We process that data only to deliver the agreed service.
03How we use it
- To reply to enquiries and prepare proposals.
- To deliver and support the services you have engaged us for.
- To send our newsletter, if you subscribed. You can unsubscribe at any time.
- To understand how our website is used and improve it.
- To meet legal, accounting and security obligations.
We do not sell your personal information.
Enquiry forms (contact and project briefs) are used only to respond to your enquiry. We send promotional email only if you have opted in separately; that choice is optional, is never pre-selected, and every promotional email includes an unsubscribe link. People whose contact details we hold without a record of marketing consent are not treated as opted in.
04Legal basis
We process personal information where you have given consent (for example, the newsletter), where it is necessary to take steps toward or perform a contract with you, where we have a legitimate interest in running and improving our business, or where the law requires it.
07How long we keep it
We keep enquiry and project information for as long as needed for the purpose it was collected and to meet legal and accounting requirements. Retention periods: [Confirm retention periods].
08Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to reduce risk and act promptly on any incident.
09Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict use of your personal information, to object to processing, to withdraw consent and to request a copy of your data. To make a request, email info@rightbpo.com. We will respond within [Response period].
10Changes to this policy
We may update this policy. The date at the top shows when it last changed.
11Contact
Questions about this policy or your information: info@rightbpo.com or our contact page.
The terms that apply to our services are on the terms page.