Business email in short.
Business email gives your team addresses on your own domain, set up with the right DNS records so messages are delivered and trusted.
- WHO IT IS FOR
- Businesses using free webmail, or launching a new brand.
- WHAT IS INCLUDED
- Mailboxes, DNS records including authentication, device setup, migration and support.
- BEFORE YOU CHOOSE
- Which platform to use, who administers it, and moving existing mail without losing messages.
Small email problems get expensive.
Most issues come from setup that was never finished, or from accounts nobody owns.
Free-mail addresses
Addresses at generic free providers can look informal to new customers, and they don’t carry your brand.
Messages going to spam
Missing or misconfigured SPF, DKIM and DMARC records are a common reason legitimate business email is filtered or rejected.
One shared login
When several people use one mailbox there is no clear ownership, and access is hard to remove when someone leaves.
Accounts nobody owns
If email sits on a personal account or with a former developer, the business can lose access to its own mail.
Fragile DNS
Your website, email and other services all depend on DNS. One wrong change can take a site or an inbox offline.
Switching without a plan
Moving providers can mean lost folders, contacts or calendar entries if it isn’t planned.
Set up once, set up properly.
The pieces that make business email reliable — covered in one piece of work.
Named addresses for people, shared mailboxes such as info@ or sales@, and aliases where they help.
MX, SPF, DKIM and DMARC configured and checked, so your mail is authenticated to the receiving servers.
Moving mail, folders and contacts from your current provider, where that provider allows it.
Phones, tablets, computers and webmail set up for each person on your team.
Strong passwords, multi-factor authentication where the platform supports it, and sensible admin access.
A written record of what was set up and who administers it, and help when something changes.
From makeshift to dependable.
The difference between email that grew by accident and email that was planned.
Useful at every stage.
From a first domain to a growing team.
A new business
You’re launching and want professional addresses from day one, alongside your domain and website.
A growing team
You’re adding staff and need individual mailboxes, shared inboxes and aliases that stay organised.
Changing provider
You’re moving from free email or an old host and want to keep your mail, folders and contacts.
Email on the website host
Your mail runs alongside your website, and you want advice on whether to keep it separate.
Works with the rest of your setup.
We work with your domain and hosting and recommend a mail platform to suit your team and budget. The platform and its cost are agreed before anything is bought.
Email addresses sit on a domain, so the two are best planned together.
From first look to working inboxes.
A clear sequence, so your team knows what happens and when.
-
01
Review
We look at your domain, your DNS and any email you already use.
OUTPUTCurrent setup -
02
Plan
We agree mailboxes, aliases, the mail platform and any migration.
OUTPUTEmail plan -
03
Configure
We set up mailboxes and DNS records, then test sending and receiving.
OUTPUTWorking mailboxes -
04
Move and connect
We move existing mail where needed and set up each device.
OUTPUTTeam on new email -
05
Hand over
We document the setup and agree how support will work.
OUTPUTHandover notes
Questions,
answered.
The practical questions we hear before email is set up.